17 articles

Account and Security Help

Manage personal details, sign-in security, preferences, and notification channels.

Quick reference

5

The 60-second account model

Sign-in identity and MFA → personal preferences → activity level by Channel → delivery by email, desktop, or mobile

Security, permissions, and notifications are different

Learn about security, permissions, and notifications are different in Constructable.

Notification delivery quick reference

Learn about notification delivery quick reference in Constructable.

Permissions and platform availability

Learn about permissions and platform availability in Constructable.

Troubleshooting account and security

The current environment does not support browser notifications, or the site permission is blocked. Use the browser's site settings to allow notifications, then return to Desktop Notifications. In-app blue dots can still be controlled by the desktop master setting.

Maintain your account

5

Change your email address

Your account email is the address used for sign-in and account communication.

Change your password

When you select Reset Password in My Account, you receive an email with the reset link. You do not enter a new password directly on this page.

Set up or deactivate MFA

MFA adds a six-digit code from your authenticator app to your normal password sign-in.

Update your avatar and personal preferences

Use personal preferences to make Constructable more comfortable for you without changing organization or project data.

Sign out safely

Sign out to remove your Constructable session and cached application data from the current browser or device.

Configure collaboration notifications

7

Understand Channels and delivery methods

First choose which activity matters to you, then choose where you want those notifications delivered.

Choose Channels

Use Channels to choose which types of project activity can notify you.

Configure Email Notifications

Use Email Notifications for scheduled digests sent to your account email. Eligible important updates may also arrive separately so you do not have to wait for the next digest.

Configure Desktop Notifications

Use Desktop Notifications to control your in-app unread indicators and optional browser push.

Configure Mobile Notifications

Use Mobile Notifications when you want real-time push on your registered phones and tablets.

Manage registered mobile devices

Your registered devices are the phones and tablets currently able to receive push for your account.

Reset notification settings

Reset your personal notification choices when several overrides make it hard to tell why an alert did or did not arrive.