Cancelling eSigning and revising a contract

Best for: Contract administrators correcting an active request · Requires: Financial write access.

Cancel eSigning when the active request contains a document, recipient, or field that needs to be corrected. From Contract Status, select Actions → Cancel eSigning. Confirm Yes, Cancel.

Cancelling:

• Returns the source contract or Change Order to Draft
• Prevents recipients from continuing to sign that request
• Preserves a cancellation event

After cancellation, correct the source and prepare a new signing request. Do not cancel a completed contract for a routine financial correction; use the appropriate contract or Change Order workflow in Financials.

If a recipient rejects, the eSigning record is cancelled and the source returns to Draft so the issue can be revised.

Back to Contracts and eSigning Help