Quick reference
Troubleshooting organization administration
You need Update organization-level settings to open this page. The built-in Admin role has this permission by default, and you cannot edit it in the role matrix.
Organization Settings is missing
You need Update organization-level settings to open this page. The built-in Admin role has this permission by default, and you cannot edit it in the role matrix.
Roles and Permissions is missing
You need Manage permissions for all user roles. The built-in Admin role has this permission by default, and you cannot edit it in the role matrix.
Add Role, Modify, Archive, or Reset is disabled
These actions are currently limited to Constructable support. Contact support@constructable.ai. Permission export remains available to administrators who can open the page.
A child permission cannot be enabled
Some permissions depend on a parent permission. Enable the required parent first. The matrix shows the parent-disabled reason when a child cannot take effect.
A role has access but sees only some records
Open that permission and inspect its level-of-access setting. Some permissions support choices such as all records versus only projects, companies, meetings, documents, RFIs, or Submittals connected to the user.
A settings block is missing
Check:
- The block's feature permission.
- Whether the capability is enabled for the organization.
- Whether a required integration is connected.
- Whether the organization's package includes the feature.
An archived code or item disappeared
Open the relevant block's actions and enable Show Archived. Restore it with Unarchive when appropriate.