The 60-second Quality Lists model

Quality List → Quality Item → location and evidence → assignee → In Review → approver → Completed

• A Quality List is a collection and sets the list type.
• A Quality Item is one actionable record.
• The list type changes the item label: Punch Item, Observation, Incident, or To-Do.
• The assignee performs the work. The approver reviews it. Subscribers follow it.
• Items can be connected to drawings, comments, attachments, trades, dates, and dependent work.

The customer-facing name is Quality Lists. Administrators may still see the older Punch Lists wording in permission settings and some exported labels; those permissions govern Quality Lists and Quality Items.