Resolving, reopening, tagging, and sharing Threads

Use Thread status to separate conversations that still need action from work that is complete.

Best for: Thread participants and coordinators · Requires: Access to the Thread.

• Select Resolve when the conversation no longer needs action.
• Select Reopen when work resumes.
• Use Edit Comment Thread Tags to classify the Thread for filtering.
• Use Copy Link to send a direct link to someone who already has access.
• Use Thread Notification Settings to follow all activity, only relevant activity, or none.

Resolving a Thread does not archive its parent Topic, close an RFI, or change another workflow's status. Likewise, archiving a Topic does not automatically resolve every Thread it contains.

Deleting a reply removes that message from normal display. The first comment has stricter deletion behavior because it defines the Thread; resolve the Thread when the conversation should remain as history.

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