Starting comments and internal discussions

Start a comment where teammates will have the context they need to understand and act on it.

Best for: Project members raising a question or recording coordination · Requires: Comments write permission and access to the parent record.

To start a record-based conversation:

1. Open the Topic, drawing location, RFI, Submittal, bid, photo, or other supported record.
2. Add the first comment with the issue, requested action, and useful context.
3. Attach media or a screen recording where supported.
4. Mention responsible people.
5. Submit the comment, then continue through replies.

To start a project-wide internal discussion:

1. Open Threads.
2. Select New Internal Discussion Thread.
3. Enter the first message and any attachments or mentions.
4. Submit.

Internal discussions are visible only to users with the project-discussion permission. Use a record-based Thread when the conversation needs durable context from that record.

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